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Vacation responder to reply to full recipient list instead of just the inbound contact.

No description provided
over 1 year ago in Vacation responders 0 Backlog

Display more detailed hour info

We noticed that when using the "hours since an email was sent", it seems to round up to 1 day after about 19 hours. There is a big difference between 19 hours and 24 hours, and we often use the 1d to see at a glance if our queues are backed up bey...
over 1 year ago in Core Product Experience 0 Backlog

Slack thread replies as notes

We have a #front-inbox chanel which is a stream of incoming front tickets. This is a channel, but just a destination for alerts. However, if someone replies to those threads, it is not tracked as a note. I think it would be AWESOME if a slack thre...
over 1 year ago in Other channels 0 Backlog

Update rules to recognize tags added from the Front API

Background I was fixing an issue where a notification rule for a broker wasn't working. The rule was supposed to notify him when his team's tag was added to an email in our invoices inbox. This tag is added programmatically through an API, and we ...
over 1 year ago in Developer Platform 0 Backlog

Boost.ai Integration

No description provided
over 1 year ago in Developer Platform 0 Backlog

Support Community Forum

Users assist each other in resolving issues; and ability to capture that information and turn it into KB articles.
over 1 year ago in Knowledge Base 0 Backlog

Front<>Appscript integration

The messages are usually appearing as a draft in GMail. However, in Front they do not appear as draft.
over 1 year ago in New integration requests 0 Backlog

Integration with Insightly

No description provided
over 1 year ago in New integration requests 1 Backlog

Allow multiple tags to be added with the "Add tag action

This would allow a dynamic variable that is a list of tags to add multiple tags at once.
over 1 year ago in Workflows 0 Backlog

Remove email participants if they're removed from the conversation on subsequent replies

When working in Shared Inboxes, there are times when an external email participant may remove other recipients and send only to specific people. However, in Front, everyone still sees this if they were included on the original email. It's caused a...
over 1 year ago in Merge / privacy leaks / threading 1 Backlog