Delete button in iOS apps - move to next message automatically
Working through messages in the iOS app could be greatly improved with 2 tiny changes. Can we have a delete button at the top? Most messages get either archived or deleted, and at the moment, you have to click two buttons to delete a message. Ther...
Apply logic rules to CSAT in signatures - to prevent it appearing for certain domains
We currently use CSAT survey in our collegues signatures. However i want to prevent this from appearing when we email certain domains (for instance internally. Having the ability to apply logic to say "Only show CSAT score link when X tag is visib...
I've noticed that quoting messages in replies isn't supported for Telegram and WhatsApp via Front. Replies sent through Front don't show the "in reply to message" format, unlike direct replies from personal Telegram on mobile, leading to them appe...
Salesforce Admin - Update Configuration for Teammate Groups
Basically an addition to the 'Save for all' button on the admin view for the SFDC plugin that would allow you to save for a specific team, or teammate Group https://help.front.com/t/q529hj/how-to-enable-and-use-the-salesforce-integration#customizi...
We think this would be a nice feature: being able to automatically switch signatures based on tags. So, if a conversation has tag A, use signature X. This could even simply work with the existing rules feature. The signatures could be added to the...
Have different Internal and External Seat Names, that way when we send emails, clients always see it's from Tenet Support, but when we need to review which agents send a message, we have separate INternal names, so we can tell.