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applescript integration

AppleScript is a scripting language created by Apple Inc. that facilitates automated control over scriptable Mac applications. First introduced in System 7, it is currently included in all versions of macOS as part of a package of system automatio...

8 months ago in New integration requests 0 Backlog

5 VOTE

Company admin can reset password on behalf of a teammate

For instances where a teammate can't access a Front password recovery email from Outlook/Gmail directly, allow admins to reset the password on their behalf, and then share the password with the teammate. This allows them to gain access back to Fro...

over 3 years ago in Admins can control more teammate settings / Login and SSO settings 0 Backlog

2 VOTE

Custom Variable for Template

It'd be great if we could add a blank field as a variable for the user to fill in, instead of a pre-generated field. This is something Yesware and Zendesk have

over 1 year ago in Core Product Experience 0 Backlog

1 VOTE

Hitting enter instead of being required to hit send in chat bot

It is very unfriendly to require our customers to click on the send button in the text box versus just hitting enter. Please add this to a coming list of upgrades :)

8 months ago in Chatbots 0 Backlog

2 VOTE

Ask where to save each file before downloading

Hi, I think it would be nice to have the option to be asked where each file will be saved before downloading, like google chrome does.

over 1 year ago in Other (CPX) 0 Backlog

2 VOTE

Expose Conversation Seen information for teammates via the API

Would like the addition of an API endpoint for Conversation/Message opened. This datetime is briefly referenced in the Analytics Report for Handle Time. This would be useful, in at least one way, for capacity analysis by measuring how much time a ...

over 1 year ago in Developer Platform 0 Backlog

2 VOTE

Export tags to CSV

Provide an overview off all tags when doing housekeeping and auditing. This could be a global export and/or per-Workspace.

over 1 year ago in Admin Experience 0 Backlog

2 VOTE

Remove Twitter and Twitter DM as a default field for a Contact

Twitter is pretty much a redundant platform and these default fields for a Contact are unnecessary clutter for the vast majority of Contacts.

over 1 year ago in Contacts 0 Backlog

4 VOTE

Support alphanumeric sender ID

No description provided

almost 3 years ago in Other channels / Twilio 0 Backlog

1 VOTE

API to start new chat at anytime

Create an API where we can opt to show the "Start new conversation" button at all times on the modal. Would love to have the start new chat button always appear right above the footer so the user can start a new chat anytime, in an intuitive manne...

8 months ago in Front Chat 3 Backlog

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