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    Improve look & feel of the Front Knowledge Base

    When you vote, please specify which one(s) of the below you are interested in. Please also feel free to add new ones via comments. customize color of site header beyond just light and dark adjust grid layout / density of categories custom icons in...
    over 1 year ago in Knowledge Base 3 Backlog

    Message templates for comments

    Be able to create message templates for comments the way you can for emails today.
    about 4 years ago in Comments / @ mentions 5 Backlog

    Google directory sync

    Sync external contacts from Google Contacts into Front
    over 4 years ago in Developer Platform 1 Backlog

    Workforce management analytics

    No description provided
    almost 5 years ago in New metrics / Workforce management 0 Backlog

    Ability to use "reply-to" fields in rules

    Use the "reply-to" field for auto replies instead of the "from:" field.
    almost 5 years ago in Auto-reply 3 Backlog

    Ability to hide all comments from a conversation

    Ability to toggle a view so that you can only see the email messages and not the internal comments.
    almost 3 years ago in Comments / @ mentions 0 Backlog

    Display email address for failed sent message

    When a message sent to a group fails, display which recipients the delivery failed for. Currently this is not displayed in the UI
    over 2 years ago in Core Product Experience 4 Backlog

    Dark mode for mobile app (iOS and Android)

    Please make dark mode available for phone app as well
    almost 3 years ago in Client Platform 3 Backlog

    CSAT: Multiple survey questions

    Allow multiple questions in Customer Satisfaction surveys.
    over 4 years ago in CSAT 3 Backlog

    Rule action to snooze conversation

    Ability to snooze a conversation from rules.
    over 4 years ago in Missing core rule actions 12 Backlog