ADD A NEW IDEA

All ideas

Showing 1585

Add feature to see members of a distribution list

Please add the ability to see members of a distribution group. I understand that distribution groups are fundamentally opposite to how Front works, but only a small portion of our compant uses Front, so we still use distribution groups. Consequent...
12 months ago in Accessing / Organizing Data / Triage - get to inbox 0 0 Backlog

Sortable rule set data

It would be good to be able to sort and change the order of the various rows within the Rule Set Data for Rule Sets. We are setting up a Master Rule Set for one of our teams to auto tag and assign messages received - this will end up having a lot ...
9 months ago in Workflows 1 Backlog

Option to keep email open for yourself upon assigning to someone on your team

Currently, when a shared inbox owner assigns a conversation from the team inbox to a teammate, the message is moved to the assignee and is auto-archived for the inbox owner (though they are still subscribed). Afew inbox owners prefer to have these...
about 1 year ago in Core Product Experience 0 Backlog

Allow company name to be updated in CSAT survey URL

No description provided
3 months ago in CSAT - Customisation - survey - Link 0 Backlog

Keyboard shortcut: copy conversation ID and link

It really would be nice to be able to copy the conversation link using a shortcut.For faster sharing but also for example: we have a application, you can paste the front url in there, it will extract the conversation ID, call the REST API and do s...
about 1 year ago in Collaborate - work together seamlessly / Keyboard shortcuts 2 Backlog

Language support: German

Ability to use Front in German
over 1 year ago in Client Platform 2 Backlog

RingCentral integration

No description provided
about 3 years ago in New integration requests 0 Backlog

Ability to change font when using mobile app.

Everyone using this app would benefit from the ability to change fonts when working on mobile. It goes without saying the value this would add as many prefer to maintain their own styles without deviating should they be working away from the offic...
about 1 year ago in Mobile 1 Backlog

[tone] Custom tone with AI compose

Ability to modify existing tones with AI compose to align with how their company speaks, or have the AI learn their companies tone and make a custom tone. Ability to have a tone selected by default.
3 months ago in AI / AI angel (QA before sending) / AI compose 0 Backlog

Dedicated "View edit" permissions

Have permissions specific to create/edit/delete Views.
11 months ago in Admin Experience / Resource management permissions 0 Backlog