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Count emails over 100

I would like to be able to quantify the number of emails beyond 100. Because to date, I have to count them by hand!
12 days ago in Counters 0 Backlog

Exportable data from Chatbot interactions

We include various open-ended questions in our chatbot flow, it would be useful to be able to export the chatbot responses into a spreadsheet for analytics.
14 days ago in Chatbots 0 Backlog

Salesforce integration - Send Email to Salesforce - Log to Opportunity records

Customers wany to be able to use the Send Email to Salesforce rule action to log emails to Opportunity records. More discovery would be needed to understand how feasible this is. https://frontjira.atlassian.net/browse/PB-7640
15 days ago in Existing integrations 0 Backlog

Salesforce Integration — Send Email to Salesforce — Attribution improvement

Right now, when a user is not logged into the P4 integration, email activity is attributed to the admin who enabled the integration. This causes issues with handoffs and reporting. There should be a more reliable way of attributing activity owners...
15 days ago in Existing integrations 0 Planned

Show number of matches in a conversation + navigate between them

When a conversation has more than one match, it is not visible unless: I scroll through the conversation thread and see highlights I redo my search inside the conversation with a cmd+f or ctrl+f shortcut I wish to be able to know that a conversati...
15 days ago in Search result previews (P2) / Search Results 0 Backlog

Publish seen receipt data to application webhooks

It fullfills a business requrement need of our prodct that we would like to not have to use a competitor for.
16 days ago in Developer Platform 0 Backlog

Textedly integration

No description provided
17 days ago in Developer Platform 0 Backlog

MailChimp integration

No description provided
17 days ago in Developer Platform 0 Backlog

Allow users to easily track dynamic objects

As a user, I want to be able to track activity for a particular dynamic object. I need to be able to quickly access all conversations associated with a dynamic object, and be aware of when new conversations come in. Tags are a great example of how...
17 days ago in Dynamic objects 0 Backlog

Allow dynamic objects to be created without a target URL

As of today, users are required to specify a target URL in a dynamic object. For example: www.orders.com/orders/[ORDER ID] However, not all business objects can be linked to through some URL. Some business objects live in desktop apps or aren't ea...
17 days ago in Dynamic objects 0 Backlog