All ideas

Allow for customers change font, more colours of all elements and rearrange layout.

Today we need to get for each conversation what is the status and if status is resolve when it was resolved. Unfortunately we cannot retrieve this information using the end-point GET List Tagged Conversations or any other end-point. In addition we...

As other dates in conversation, you can click on it to switch from timestamp (May 30 9:29) to duration (6m) We want to be able to do the same for SLA timer.

It would be more streamlined to let partners and developers building apps to submit those apps for publishing to the App Store directly from Front. I envision a tab in your developer app that lets you upload files and create your integration listi...

The ability to see ticket IDs at the top of P2 without the need to click on the message.

It would be nice to be able to have an SMS integration with Talkdesk so we can use that in both team communications as well as individual communication. Our sales team would like to be able to communicate with customers through SMS from their own ...

A feature that allowed you to limit the maximum number of messages a sender could send us per day.

It would be great to have a plugin to connect to the Teamwork.com project management platform - be able to link tasks to conversations, create tasks, view client tasks etc.

When reviewing scores on Smart QA for each of the categories, it would be great to only see the emails that were graded in that category. i.e. have the ability to filter out the "N/A" results.