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Filter/restrict templates by channel

Can you filter templates by channel? We're a marketing company that runs newsletter campaigns for our customer portfolio. We leverage a single master inbox, and divide the categorization of communications into separate inboxes. Since there may be ...
over 1 year ago in Core Product Experience 0 Backlog

Crazytel integration

https://crazytel.com.au/
over 1 year ago in Developer Platform / New integration requests 0 Backlog

Team Chat Box

A team chat box similar to Microsoft teams that would enable team members or groups to chat with each other instead of having to start a discussion. Discussions are too formal and have to be continually archived to be removed from the inbox. They ...
over 1 year ago in Core Product Experience 1 Backlog

Allow my customers to add others to the meeting invite when they are booking a meeting

Allow my customers to add others to the meeting invite when they are booking a meeting and not have to wait until the meeting is booked and then adding them after. I want to do though is have the customer input those emails as they fill out the li...
over 1 year ago in Scheduling Links 0 Backlog

OOO auto-reply should not mark an email as read

When you have an OOO reply on, Front thinks the email that was sent in is read. It would be better to remain unread since it is just an automatic reply.
over 1 year ago in Core Product Experience 0 Backlog

Contact list in composer: Select priority of recipient email to autofill

We use an email address that is CC'd on all of our emails. However, It no longer auto-populates and we have to manually type the whole email address. A feature that allows us to choose the priority of email address that auto-populate would be extr...
over 1 year ago in Contacts 0 Backlog

If a saved Contact is tied to an Account in Front, include the Account Name with the Contact Name wherever possible.

Our business would really appreciate if the account name was included in parenthesis for any existing, saved contact. This includes but isn't limited to any circumstance when viewing, referencing, writing to, or looking up a saved contact. Somethi...
over 1 year ago in Accounts Manager / Contacts 0 Backlog

Display team inbox at the top of the left sidebar or disable personal inboxes on sidebar

We use Front for customers service only so the inboxes are shared and team-based. We do not use any personal emails or inboxes in Front. Currently Front shows personal inbox first (mobile app) and desktop top left on the side bar. We would like ab...
over 1 year ago in Core Product Experience 0 Backlog

Sentiment detection to provide a sentiment score for conversations

Detect sentiment across channels using NLP like Amazon Comprehend and provide sentiment score in sidebar.
over 1 year ago in Core Product Experience / Insights 0 Backlog

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
over 1 year ago in New integration requests 0 Backlog