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8x8 integration

Front integration with VOIP provider 8x8.
over 2 years ago in New integration requests 0 Backlog

[measure] See how many "AI Compose" requests someone has made per day

Under AI Compose and it says that each teammate is limited to 200 requests per day. It would be good to have a way for the teammate to see how many requests they’ve made in a day. That way they can be responsible for keeping an eye on that to make...
4 months ago in AI / AI tracking / Insights 0 Backlog

unsubscribe a user from a conversation rule action

Directly unsubscribe a user from a conversation via rules (for example unsubscribe the teammate that assign the conversation to another teammate) at this time.
9 months ago in Workflows 1 Backlog

Select signature when autoreplying

Select signature when using the [Reply with a message template] rule or macro action.
about 4 years ago in Auto-reply 0 Backlog

Search in everywhere (spam, trash, inboxes)

No description provided
almost 3 years ago in Search location 0 Backlog

Set chatbot hours and/or conditionally split chatbot responses based on hours

At a high level we would like to be able to only have our chatbot run in Off Hours and have our support representatives handle all live conversation during business hours. So part 1 of the request: be able to set the chatbot to only turn on during...
almost 2 years ago in Live Chat 0 Planned

Multi language chatbot

Possibilty to detect user's browser language and adjust chatbot flow accordingly
almost 2 years ago in Chatbots 0 Backlog

Ability to export contacts and accounts from a specific contact list

No description provided
over 3 years ago in Export 1 Backlog

Make relevant search results more visible

Description: Results are ranked chronologically. If there are a lit of results but I know the one I looking for should be the most relevant one, it can be hard to scroll through the result. Request: Have an option to see results based on relevance
over 2 years ago in Find the result I'm looking for 0 Backlog

Dictate email text

Typing emails is laborious and time consuming, would be a great time saver if this was implimented
about 2 years ago in Composer 1 Backlog