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Stop inputted data from clearing when switching between tabs on desktop
Problem description: When using the feature to create a message template, add a contact and potentially other features, if you need to change tab e.g. go to your emails tab (or other tab), in Front to get some information from an email to paste in...
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6
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1
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Add average reply time and first reply time to Time goals analytics report
Hello, Time goals analytics report is only displaying the score against reply time and first reply time goal. I would like to have displayed for each the average reply time and first reply time included in the time goals analytics report for each ...
3
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3
VOTE
[accuracy] Option to reuse the message samples used for training after a tag deletion
Case: after tag deletion Situation: Currently, when an admin deletes an AI tag from an AI tagging rule, the associated message samples used for training are also removed. If the admin wishes to add the tag back, they must go through the process of...
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11
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8
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13
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8
VOTE
Sync the Drafts folder from Exchange Online into Front, into Drafts
Please sync the Drafts folder from Exchange Online into Front, into Drafts. (Same as you do for other folders in an Exchange Online mailbox). For context: Sage 200 accounting software generates emails into Drafts of a user's mailbox. User then has...
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13
VOTE
9
VOTE
Ability to set "Session Idle Timeout" at Team and Individual User level
Currently the "Session idle timeout" function can only be applied at a company level; we have different employees with different roles and different times they should/shouldn't be getting assigned emails (i.e. some all the time, some should stop b...
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