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Chatbot does not recognize line breaks upon receipt

Front's chatbot does not recognize line breaks. This means that requests group into large blocks of text that can be difficult to decipher - and lead to errors. It also differs from how the customer intended to submit their request (since line bre...
over 1 year ago in Chatbots 0 Backlog

Microsoft InTune integration

No description provided
about 4 years ago in Client Platform 0 Backlog

The ability to view the live dashboard on mobile application

As an admin, I assign workload based on assigned conversations within the live dashboard. I cannot do this on mobile currently
10 months ago in Live dashboard / Mobile 0 Backlog

Ability to see the 'seen' icon along with the sent time in the automated response email.

Ability to see the 'seen' icon along with the sent time in the automated response email. It will help the support with a more precise answer.
10 months ago in Auto-reply / Email channels 0 Backlog

Totango integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Ability to summarize conversation threads

Display a summary of the conversation at the end of a thread
over 2 years ago in P3 display 0 Backlog

Right click to download an image

No description provided
over 2 years ago in Compose - write efficiently with quality 0 Backlog

API to start new chat at anytime

Create an API where we can opt to show the "Start new conversation" button at all times on the modal. Would love to have the start new chat button always appear right above the footer so the user can start a new chat anytime, in an intuitive manne...
over 1 year ago in Front Chat 3 Backlog

Pin or unpin comment via API

No description provided
over 3 years ago in Resources 0 Backlog

Jira - customize status changes and their impact on conversations

No description provided
over 3 years ago in Existing integrations 2 Backlog