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Automatically capitalize name when using variables

When using message variables (using the {{ shortcut), for example if you write "Hi {{recipient.first_name}}," and the contact name isn't capitalized, then you have to manually update it. Would be great if this variable automatically capitalized th...
almost 2 years ago in Message templates 0 Backlog

Order Hubspot Deals from newest to oldest

Currently the Hubspot<>Front pluggin orders deals from oldest-newest. For customers that have been with us awhile or frequent customers, we have to scroll a very long time to get to the deals that matter. This creates a pain point in our wor...
almost 2 years ago in Existing integrations 0 Backlog

Allow personalized settings for auto-created contacts for individual inboxes

The teams using Front at our company have a wide variety of roles and use Front completely different from team to team. Some teams find the auto-created contacts very useful for their work while others find it challenging. Currently, we can only c...
over 2 years ago in Contacts 1 Backlog

Add "SELECT ALL" when highlighting text on the mobile app

No description provided
11 months ago in Mobile 0 Backlog

Labels for phone numbers and field to enter extension

Need ability to label phone numbers. Ex. "main", "direct"... Also need ability to enter in phone extensions.
almost 3 years ago in Contacts 0 Backlog

Date-only Custom Field format (not time)

Currently a date value that is imported assumes a time value (midnight?) and then converts that from my local time to UTC, so what is displayed in the field instead of say Jan 1/25 is Dec. 31/24 4PM. The ask is to add a date-only format option to ...
11 months ago in Admin Experience 0 Backlog

Add mailbox setting option to order the conversations/emails above the thread w/preview pane below

This is request is to be able to customize mailbox layout similar to GMail, MS Outlook, YahooMail, or other email clients to have message preview reading pane on the bottom rather than to the right of message list.
almost 2 years ago in Other (CPX) 1 Backlog

Microsoft Copilot integration

https://www.microsoft.com/en-us/microsoft-365/business/copilot-for-microsoft-365
almost 2 years ago in New integration requests 0 Backlog

Change the color of a newly created inbox/team inbox

Hi, Using the API to create a new inbox/team inbox. It would be so helpful to enable the ability to change the color in the settings of the item. Similar to what is already enabled when creating a tag, using the highlight attribute.
almost 2 years ago in Resources 0 Backlog

Have an additional field to upload files in accounts

For every account, we would like to be able to upload a file (excel or one note) containing our customer profile details.
11 months ago in Custom fields / Developer Platform 0 Backlog