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Support Required Tagging rule on the mobile app

Our untagged emails are originating from archived emails accessed via cell phones. We would like the required tagging rules to also apply to the email application on mobile devices.
about 1 year ago in Workflows 0 Backlog

Apple Watch app

No description provided
about 3 years ago in Client Platform 0 Backlog

Application Webhooks: Configure which inboxes to receive notifications from

As a developer, when I create an Application Webhook I will receive notifications for all events of the type(s) I subscribed to, across all shared inboxes. My app users may only want to monitor a subset of their inboxes with my app, so I receive a...
about 2 years ago in Developer Platform / Partner Integrations 0 Backlog

Account based reports

From a sales point of view, it would be really useful to get a list of all the accounts that opened a conversations in a certain period of time.We understand we can use the 'account filter' on every report, but this doesn't allow us to get the lis...
about 1 year ago in Contacts / Insights 1 Already available

Export contact notes

It would be great to be able to export and import contact notes as part of the contact functionality.
about 2 years ago in Other (Contacts) 0 Backlog

Create an API endpoint to get all knowledge base articles.

It would be useful because we have eternal software that needs to query the database. Its a common tool with other support vendors as well.
about 2 years ago in Knowledge Base 0 Backlog

Better handling of large spam mailboxes

Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...
about 2 years ago in Bulk updates / Email channels 0 Backlog

Undo for teammates

When I send an email, I have the option to "undo send" for a short time after sending. I'd like to be able to do this for emails my teammates send as well. For example, if I see that my teammate just sent an email with a typo, I'd like to be able ...
about 1 year ago in Compose - write efficiently with quality 1 Backlog

Search Conversation Endpoint - More flexible Date paramters

The search conversation endpoint has limited date-searching parameters. 'Before' and 'After' are only able to filter by a conversation's first message. There is a need to search for Conversations by the most recent message timestamp.
about 2 years ago in Core API 0 Backlog

Add Affinity as a plug-in

No description provided
about 2 years ago in New integration requests 0 Backlog