All ideas

It would be super helpful if you could collapse all subtags under the parent tag on mobile. If you have a lot of tags it takes a lot of scrolling to be able to get through them all to get to a tag group that's listed closer to the bottom

Currently Front supports spell checking using Grammarly. However, some customers would prefer to have the choice the use other spell checkers, like Microsoft spell checker, as there are cases where they can provide better suggestions.

Any links in my Help Center articles have a rel="noopener noreferrer nofollow" attribute. This is fine when linking out to external resources, but when linking to other articles in my help center, or my own domain properties, I would prefer to omi...

We want to begin using the auto replies, but it only replies back to the actual sender. Not the email addresses within CC etc.

You have old-school legacy CRM integrations like Hubspot & Salesforce... please make now asap one for the next-gen, modern, powerful, flexible and data-driven CRM https://attio.com/

I am hoping it would possible to build-in a notification center that would house all activity where I am (or users) @ mentioned. If this is not possible, modifying rule limitations to expand across all inboxes I have access to, to apply a custom p...

Ability to customize the look and feel of their Front KB further, and also enhance search experience using custom javascript.

Giving Admins more confidence that no conversations are left behind thanks to rules. Front already supports queuing conversations that cannot be assigned immediately but we want to make improvements to the experience: giving Admins visibility on t...

When using the old inbox you could archive emails using cmd+E. When you try to do that while the new ticketing feature is enabled, it opens up the ticket label options. It would be awesome if there were keyboard shortcuts for 'Open', 'Waiting' and...

For users with a dedicated SMTP server, please consider increasing the cap for sequence recipients beyond the current 200. This would provide a smoother experience and reduce the operational burden for users who regularly communicate with larger c...