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Front Instagram Contact to Pipedrive

Instagram contacts are identified by there handle @user. In Front this is okay as a unique identifier on the Contact, however when a customer is syncing contacts with Pipedrive and using the Pipedrive plugin to create and lookup contacts from Inst...
about 1 year ago in Contacts P4 Plugins / Existing integrations 0 Backlog

Leverage information from external database in chatbot flow

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...
about 2 years ago in Chatbots 0 Backlog

Jira on-prem integration

Similar to our Jira cloud integration, enable on-prem instances of Jira to be connected to Front.
about 2 years ago in New integration requests 0 Backlog

Make spam menu accessible without opening email

Emails in spam hide external images by default. Sadly, there is no button to block the sender and move the email to spam without first opening it, which loads all of the images per the user's preferences. Adding new buttons to the context menu wou...
about 1 year ago in P2 display - conversation list 0 Backlog

Add variables for scheduling links in signatures

We have a hacky workaround for this using Teammate custom fields, but we'd love to be able to include a user's scheduling link in a signature via a variable (perhaps this also requires a way for a user to specify a default scheduling link?)
about 2 years ago in Scheduling Links / Signatures 0 Backlog

Zoom Chat

Allow zoom chat to be a channel
about 2 years ago in New integration requests 0 Backlog

Configure Instagram to log DMs & Comments into separate inboxes

We have recently been posting more clips from our podcast on our IG which has been helpful to drive engagement with more comments. However, our Front IG integration/inbox is now very busy with comments. It would be ideal to have the comments and D...
about 2 years ago in Existing integrations 3 Backlog

Agile CRM integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Box integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Allow non-company admins to create and manage custom fields

Today, only a company admin has the ability to create, edit and delete custom fields. This can prevent trusted Workspace admins from setting up the Workflows they need autonomously. How could we allow more users to set up custom fields?
about 2 years ago in Custom fields / Permissions 0 Backlog