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Restricting Context Links by Workspace

Context links today apply across every workspace/ department. Other depts e-mails are sorted differently and read in a different way and the link being applied universally is not ideal. Would like the ability to modify context links to have a more...
about 2 years ago in Core Product Experience / Links 0 Will not do

Option to embed/iframe content from other applications into Knowledge Base

We currently use the embedment/iframe function to display 3rd party platforms like g-sheets, miro boards, and sheets. It would be important for us to have this functionality in the Front Knowledge Base as well
over 1 year ago in Knowledge Base 3 Backlog

Contacts and accounts plugin on mobile app

Provide access to contacts and accounts, similar to the plug-in available on the web browser and desktop app.
12 months ago in Native features 0 Backlog

Allow rules and macros to "reply all"

Allow rules to reply all instead of replying to the sender.
over 4 years ago in Auto-reply 3 Backlog

Custom Javascript / CSS Styling for knowledge base

Ability to customize the look and feel of their Front KB further, and also enhance search experience using custom javascript.
almost 2 years ago in Knowledge Base 0 Backlog

Merge chat conversations

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.
almost 2 years ago in Front Chat / Merge / privacy leaks / threading 0 Backlog

Change Private Tag to Shared

Have the ability to change a once private tag to a shared tag.
6 months ago in Core Product Experience / Permissions 0 Backlog

@ Mention activity view or notification center

I am hoping it would possible to build-in a notification center that would house all activity where I am (or users) @ mentioned. If this is not possible, modifying rule limitations to expand across all inboxes I have access to, to apply a custom p...
over 2 years ago in Notifications 2 Backlog

Testing rules: rule sets support

Allow rules using rule sets to be tested with the 'Test conversation' feature
9 months ago in Workflows 0 Backlog

Request to Increase Recipient Limit for Sequences

For users with a dedicated SMTP server, please consider increasing the cap for sequence recipients beyond the current 200. This would provide a smoother experience and reduce the operational burden for users who regularly communicate with larger c...
about 2 years ago in Outbound/Sequences 0 Backlog