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Api access to teammate status

the green, orange and red dot should be accessible via the api on the teammate object
about 2 years ago in Core API 2 Backlog

Separate Internal Comments From Email Thread

We would like a view that separates the internal chat comments from the email threads, a view to partition the two separately. Right now we have chats between internal users intertwined within the email thread and it looks cumbersome. Our ag...
about 2 years ago in Comments / @ mentions 0 Backlog

Ability to save the view - Expand or Collapse within a conversation

Currently the view of email that comes into a conversation defaults to Expand All, and for each conversation users has to go and collapse all, to see each email entry in that conversation. Could there be a feature enabled that allows each user to ...
about 2 years ago in Core Product Experience 0 Backlog

Suggested contact list that can be created

When sharing a draft or adding participants to an email, it would be great to have a Suggestions list that can be edited. Ideally individuals or contact groups could be added.
over 1 year ago in Contacts 0 Backlog

Keyboard shortcut: highlighting words

Just convenient.
about 2 years ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Allow customers to use their own Open AI API key

We would like to be able to implement AI features for our own instance of Front using our own Open AI API key.
over 1 year ago in AI / AI extensibility 0 Backlog

Improve UI to manage multiple channels in Inboxes

Each individual team could be working with upwards of 50 customers, so when we are looking to link each client email domain to one shared inbox, the current UI makes it very difficult to manage and review. Similarly for setting Rules, there is no ...
over 1 year ago in Core Product Experience / Workflows 0 Backlog

Trash specific messages (without hard deleting them)

Ability to trash specific messages in a conversation, but not har delete them.
over 1 year ago in Manage conversation content 0 Backlog

"Send later and archive" option when replying to an email

No description provided
almost 3 years ago in Triage - get to inbox 0 0 Backlog

Support for Embedded, tab-enabled Tables/Forms in Templates

Why Tables/Forms? Forms provide a more efficient method of entering structured data. Forms also reduce errors and encourage data consistency. Desirable Tables/Forms Features Inserting a Table, using the same style of 'Insert Table" interface found...
about 2 years ago in Message templates 0 Backlog