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over 4 years ago in Insights / Outbound analytics 1 Will not do

Keyboard shortcut: merge conversations

No description provided
about 2 years ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

[activation] Convert existing tagging rule to an AI tagging rule

This would be a helpful feature that would prevent the need to create new rules.
about 1 year ago in AI / AI tagging 0 Backlog

Display more "oldest conversations" in the Live Dashboard

No description provided
8 months ago in Insights / Live dashboard 0 Backlog

Display recent documents for easy access when attaching files to an email

Outlook includes a feature in which your "Recent Documents" are easily accessible for attaching without the need for File Explorer to open. Suggestion to have a similar capability in Front for recent attachments.
over 2 years ago in Attachments / Core Product Experience 0 Backlog

Improved Emoji Accessibility

It would be beneficial if Front could do a better job of keeping the most recently used emojis listed at the beginning of the emoji selection box. This would save users time and effort, as they wouldn't have to scroll through a long list of emojis...
over 1 year ago in Compose - write efficiently with quality 1 Backlog

All individual inboxes appear in analytics

Currently, when a teammate adds an individual inbox, they can choose whether it will appear in company analytics or not. This can be update one-by-one, but this is tedious and error-prone and still allows the setting to be changed later by the use...
about 3 years ago in Admins can lock teammate-level settings 0 Backlog

Teammate Counter

On the teammates section for workspaces, it would be a great add to just have a teammate total count somewhere at the top. This is a nice piece of information to be able to know at a glance when managing workspaces. The only 'workaround' I can fin...
4 months ago in Admin Experience 0 Backlog

Alerts for Customer Inactivity

Would be great if there was a way to use the contacts/accounts section and track last communications we have with customers. Even set a rule or SLA to alert us if a set time has passed and we haven't heard from a certain person or company. Could b...
4 months ago in New metrics 0 Backlog

Enable notifications for discussions

Enable pop up notifications for discussions (Not just conversations with emails and comments)
over 4 years ago in Notifications 1 Backlog