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Support searching for part of words, email, IDs (partial search)
Description: Sometimes I search using only a part of a longer keyword. Keywords can be: an email address where I remember partially the domain name an order ID where I only know the beginning or the end, or when there is a space in it but I don't ...
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14
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Front to display "Unavailable", "In A Meeting" based on calendar events
Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...
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9
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Linked conversation - New linked request (between 2 inboxes)
Use case: Department A receives a new request (cnv_1) Department A needs to keep cnv_1 in their inbox But department A needs to create a linked conversation to be sent to department B inbox (cnv_2) cnv_2 needs to be linked to cnv_1 cnv_2 needs to ...
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Individual signature should not take priority over shared signature
As an admin, I can define a shared signature for a given channel/channels. However, if a user creates an individual signature, then the individual signature will become the default. How could an admin make sure that for a given inbox/channel, thei...
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Suggest knowledge base links in chat based on key words
When using the website chatbot, it would be awesome when a "key word" from a knowledge base article is used in the question to populate with "does this answer your question" and the article link. Then if it doesn't they can keep typing in the chat...
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