All ideas

We've integrated SMS into the platform, but there's no "phone" field on teammates, any plans to add those?

Why Tables/Forms? Forms provide a more efficient method of entering structured data. Forms also reduce errors and encourage data consistency. Desirable Tables/Forms Features Inserting a Table, using the same style of 'Insert Table" interface found...

hen clicking 'Compose' to manually select what 'from' address the email will be sent. This would help prevent emails getting sent from the wrong account.

Defaulting calendar settings to at least "allows teammates to see each other’s free/busy information but not the details of their events".

Expand AI language capabilities to include Lithuanian

We have several different departments using Front. Each department handles different things and may handle things differently than other departments. For instance, I lead the Contact Center WFM team and we have several procedures in place for how ...

On top of responding to messages on GMB, the Google Business feature should explore adding reviews and Q&As as channels. The ability for our team to respond directly to all correspondences from Google users in one place would be invaluable.

When a custom app is being developed and tested, I want to hide it from normal users (visible to admins only).