All ideas

I often start editing KB articles, and need to step away and return the the article later. Some of our articles are deeply nested in Categories/Sections, and the article I was editing can be hard to find. It would be super helpful to add a "My Dra...

Bcc's and rule actions can already be used to log emails to Hubspot and Salesforce, but not other kinds of messages (e.g. SMS messages).

Currently, when a team member responds to an email, it automatically subscribes them. Therefore, the 'shared with me' inbox is rising in volume rapidly. I would like to see the option to turn this off.

Once or if we support the ability gate Knowledge Base behind a login page, then the Knowledge Base could dynamically show articles based on the user's custom fields tied to their account. For example, if a school provides a Knowledge Base to paren...

Integrate articles from Wordpress site to Knowledge base articles

Front does not allow you to toggle visibility of the password field when inputting credentials so it's always obscured. Sometimes this would be nice to have especially when pasting a password from a third-party password management app etc.

Automated prompts from Meta Business Suite shall be supported by Front, regardless of if it is an organic direct message, or automatically prompted by a running ad.

Today, company admin is the highest level of access which allows the user to access anything in Front, including billing actions such as adding licenses, changing payment details or upgrading plans. We could introduce a new notion of billing permi...