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Ability to choose download location for email attachment

No description provided
over 2 years ago in Attachments 0 Backlog

Dialpad SMS - Send text message to multiple clients

This feature is available with twilio SMS, but it would be very useful to send the same text message to many clients and have each one sent separately in a different conversation. Similar to the way sequences work, but with text. We run a service ...
about 2 years ago in Developer Platform 0 Backlog

Badge Counter: Allow Selecting Multiple Inboxes

I want the badge on my desktop and mobile app to display total number of open conversations, rather than either shared or personal.
over 1 year ago in Counters 0 Backlog

Send a vacation responder only ONCE to one receiver/mailthread

I'm often CC on mails, and I bet my partners go crazy when a conversation keeps going when I'm out of office or on vacation and they get a vacation responder after each e-mail from me. I believe it is a standard nowadays to have a function to only...
about 2 years ago in Vacation responders 0 Backlog

Display online status of chat agents in chat widget

Ability to show chat visitors which support agents are currently online and also the average response time like Intercom does. Would also be helpful to display a message "The team will reply in [xx] hours" if no one is online.
about 2 years ago in Live Chat 0 Backlog

Improvements to subject line handling in message templates

No description provided
about 3 years ago in Message templates 2 Backlog

Ability to Print without Tags

Have an option that allows print to be used without tags listed
over 2 years ago in Printing 0 Backlog

Support for 2048-bit keys for DKIM configuration

DomainKeys Identified Mail (DKIM) is a cryptographic technology that uses a public key and a private key to verify that the sender of the email is responsible for the corresponding domain. DKIM is a way for valid email senders to prove themselves ...
about 2 years ago in Systems 0 Backlog

Tag creation on mobile

In the phones app, it would be nice to be able to create a new tag while on the road.
about 2 years ago in Mobile 0 Backlog

Be able to set up a mailbox that can receive emails but cannot send them

"In some circumstances, you may want to centralize outgoing emails from a single company email address, but sometimes emails are received in employees' individual email addresses. To keep everything centralized and accessible, it is necessary to c...
6 months ago in Admin Experience 0 Backlog