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over 4 years ago in Composer 0 Backlog

Integrate Salesforce Leads with Front Contacts

Integrate Salesforce Leads with Front Contacts. Just like Contacts, I would synchronize my Leads in Salesforce with the Contacts in Front and not synchronize the Contacts in Salesforce with the Contacts in Front. It would be nice to have a choice...
over 2 years ago in Contacts 0 Backlog

Allow copying parts of the conversation subject on mobile

Currently you can not copy any part from subject (like a reference) on mobile app (using android) only the complete subject
over 2 years ago in Mobile 4 Backlog

Prevent inviting non-Front participants

Currently the Participants Menu allows anyone the user has previously emailed / is in contacts menu to be invited. This can create issues where they try to add a non-business / non-front user. Ideally there should be a way to restrict this to only...
over 2 years ago in Collaborate - work together seamlessly 0 Backlog

Required Tagging feature for personal email inboxes

We need to be able to see how many client facing emails are worked in an agents personal email box vs. personal/spam emails.
over 2 years ago in Other (workflows) / Triage - get to inbox 0 0 Backlog

Hyperlink Rules and Templates from desktop app

Today, if i want to share a link to a template or a rule, I have to open Front on my web browser (vs app) and copy the URL Would be great to be able to be able to hyperlink directly from the desktop app
over 2 years ago in Desktop 0 Backlog

AI composer in templates

When creating templates, have the AI composer there to help create better templates
over 2 years ago in AI / Message templates 0 Backlog

Recurring vacation responders

I would really like to create recurring vacation responders. I don't work on Thursdays, but I would like to let our customers know I'm not available when they send me an email. Now I have to set this manually every week which is easy to forget ofc...
over 2 years ago in Vacation responders 0 Backlog

Email in new tab

Open an email in another tab instead of opening a new window
over 2 years ago in Client Platform 0 Backlog

Customise Twilio sender address

We would like the ability to customise the sender field when sending via Twilio. For example, we would like to send out some messages with our Company Name as the sender rather than the phone number. For Twilio this is a matter of setting the From...
over 2 years ago in Twilio 0 Backlog