Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2066

Tags API: add ability to see and set 'Archived' property

1) The GET /tags list should include a flag to indicate whether a tag has been archived 2) There should be a way to archive a Tag via API
over 2 years ago in Core API 1 Backlog

Salesforce integration — ability to log emails to Cases

No description provided
over 2 years ago in Existing integrations 0 Backlog

Reschedule link for meeting with recurrence

I need to create sessions with recurrence every Tuesday, for example, and if I'm not there, the people invited need to be able to modify the sessions. Unfortunately, this is NOT possible, only if I create a session without recurrence. With recurre...
5 months ago in Schedule - manage your calendar 1 Backlog

Add existing Tags to import message endpoint

When using https://api2.frontapp.com/inboxes/[inbox id]/imported_messages endpoint, enable the ability to add existing tags, not only new one
5 months ago in Core Product Experience 0 Backlog

Don't count throttled API calls against API rate limit

It seems to me like counting throttled API calls against our API call limit is punitive and the root cause for these snowballing outages. This is compounded by the fact that we are relying on Zapier for these api calls and can't finely control the...
over 1 year ago in Core API 0 Backlog

Pin message to top of a conversation

No description provided

Custom HTTP authorization headers for servers

We’re trying to create Dynamic Objects in Front using information from Okta and to use their API, the HTTP Authorization header needs a custom prefix (SSWS) https://developer.okta.com/docs/reference/api/users/#get-user-with-login. Can we please ge...
over 1 year ago in Developer Platform 0 Backlog

Add import from URL for HelpDocs knowledge bases

No description provided
over 1 year ago in Knowledge Base 1 Backlog

Forward conversation using a message template in rules

The "Forward conversation" action cannot use message template. It would be very helpful to support it.
over 4 years ago in "Create new conversation" actions 0 Backlog

Allow in-text image to display in calendar

While sending out calendar invites, some of our users would include all information in a poster. When receiving the invite like this, the posters are usually properly displayed. However, in the calendar section, the image can not be loaded, and pe...
about 2 years ago in Calendar View 1 Backlog