All ideas

Currently when using the below preference, it defaults to showing open conversations for the selected worksapce. Request is to show unread messages here instead.

When creating a rule for a workspace that has many tags, the tags you've added to the rule are not easily identified. Please see an example screenshot from a customer who is having difficulties identifying the tags which have been added to their r...

Request : I would like to understand the conversion rate between conversation stages using tags. Use cases: understand the n umber of quotes received and the conversion rate of these quotes

Need alt-text for accessibility and in case in-line images do not display.

Certain applications (e.g. those with only a channel type) appear "enabled" in the app store and have no way to disable them. This makes it hard to understand what external services have access to Front data. There should be a way to remove these ...

There are several scenarios where an admin may want to convert workspace tags to company tags and/or merge multiple tags together An admin starts creating multiple Workspaces and realises some of their tags should be available across the new Works...

Currently when Application Objects use the "Transform URLs into an application object" option, they can only match plan URL content. For example, and AO detecting URLs with https://example.com/user/:id, would match Mathilde's profile, but not Laur...