ADD A NEW IDEA

All ideas

Showing 2066

Show time off end date next to a teammate's name

No description provided
12 months ago in Admin Experience / Core Product Experience / Teammate management 0 Backlog

Ability to have multiple billing contacts / methods for one Front instance

No description provided
almost 2 years ago in Backoffice / Billing 1 Backlog

Dynamic variables for dates in message templates

Ability to use variables like {{today.date}} in message templates.
over 4 years ago in Message templates 1 Backlog

Library and templates for company rules

Open rule templates to individual and company rules for a more seamless and accurate rollout. Example use cases: main Highway use case revolves around using the rules and macros in a personal inbox. The rules and connectors we published are only s...
10 months ago in Company rules / Rule library 0 Backlog

Hubspot Tracking & Logging of emails (like Gmail)

In Gmail, the integration allows the sender to not only log the email in Hubspot with one click, but it also tracks activity of the recipient like when they've read it, when they've clicked into the email, and when they've responded . With this tr...
over 1 year ago in Developer Platform 0 Backlog

New default channel option: Dynamically select channel based on inbox currently being viewed

If the 'Default channel' preference is left blank, the default channel selected for a new conversation is dynamically selected based on the inbox currently being viewed. This is a useful behaviour, but it is fairly blank since it is only applied i...
over 2 years ago in Default channel management 0 Backlog

Add more triggers to require tags rules

Require tag rules currently apply to move and archive actions. It could be useful to offer other options: reply, comment, etc.
over 3 years ago in Rule library 2 Backlog

Rule condition: if recipient is in Bcc field

Most of the time we're bcc'd by a customer, it is spam or a phishing attempt. I wish front could alert us natively via an obvious tag in the app (vs requiring us to create rules for hundreds of inboxes). Thanks!
2 months ago in Rule conditions / Tags 0 Backlog

Customize location of the conversation list and conversation view

the default (and only) option is to have the list of conversations on the left and the preview on the right. Although you can change the size of the columns, this is not as useful as being able to have a full-width preview all the time without hid...
about 2 years ago in Navigate - find your work 3 Backlog

More granular permissions for rule creation

Ability to have more granular permissions when it comes to "rule creation". It would be important to have some rule templates/rule types that certain users can create
about 1 year ago in Admin Experience / Other (workflows) / Resource management permissions 0 Backlog