All ideas
Sort by:
Trending
Status:
Showing 2086
1
VOTE
2
VOTE
Mobile navigation between conversations
On mobile, please find a way to navigate from one thread to another easily [interpretation: when you have a conversation open in mobile app then to move to another conversation you have to navigate back to the conversation list. You can't just go ...
0
Backlog
8
VOTE
Ability to Hide Team Members from Other Teams
Our Company run's multiple business out of Front. We need the option to either separate or hide the team mates who are not part of the other groups. Where Only the users who have access to the Shared workspaces, are able to see other members of th...
1
Backlog
2
VOTE
Chatbot Transcript - Expose "turn based" conversation / message attribution
When you view a completed Chatbot<>Visitor conversation in the conversation UI, we see the AI/Visitor messages differentiated by being bolded or not. While the HTML version of the message accessible via the API does contain the same bolding,...
0
Backlog
4
VOTE
12
VOTE
6
VOTE
1
VOTE
Message templates: Add business hours as a variable field
Our team currently has a fairly large number of templates which we use for rules and automations (mostly for off-hours requests). Though we don't change business hours often, when we hire in different time-zones and therefore update hours, it woul...
0
Backlog
1
VOTE
2
VOTE