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Request to Increase Recipient Limit for Sequences

For users with a dedicated SMTP server, please consider increasing the cap for sequence recipients beyond the current 200. This would provide a smoother experience and reduce the operational burden for users who regularly communicate with larger c...
about 2 years ago in Outbound/Sequences 0 Backlog

Display chat metadata like location, IP address, browser, device type etc.

No description provided
about 2 years ago in Front Chat / Live Chat 1 Backlog

Autocomplete text in composer (predictive text)

Capabilities for predictive text when composing an email
over 3 years ago in Composer 0 Backlog

Contacts and accounts plugin on mobile app

Provide access to contacts and accounts, similar to the plug-in available on the web browser and desktop app.
about 1 year ago in Native features 0 Backlog

Calendar Out of Office / Working Elsewhere

1. Add "show as" options for Out of Office at least - working elsewhere (Outlook offers this) would be nice but not necessary. 2. We would like to mirror the "Out of Office" setting from Gmail calendar in the Front calendar with the possibility to...
about 2 years ago in Calendar View / Schedule - manage your calendar 2 Backlog

Allow macros to trigger Required Tagging

Macro with moving action won't trigger rules such as Required tagging. Both features should be compatible to work together
about 2 months ago in Macros 0 Backlog

Block user or alert admins if user sets up a potentially problematic rule

While we need users to be able to create personal rules, we had a recent incident where a rule was poorly setup in an individual's inbox and as a result, a sensitive email message was moved to a shared inbox. Please provide a way for admins to set...
3 months ago in Permissions 0 Backlog

API/Webhook export of Audit logs

Have the option to be notified/export audit logs. This can be via webhooks and/or a dedicated API endpoint. This is useful for: Monitor changes in workspace configuration on internal dashboards Add logs into SIEM platforms like Sentinel
5 months ago in Admin audit trail / Compliance & security 0 Backlog

Ability to log historical messages into Hubspot

We would like to synchronise all the historical messages from Front to Hubspot, rather than just new ones as they arrive.
over 2 years ago in Existing integrations 0 Backlog

Choose and display timezone of reports in Analytics

Metrics are affected by the user's timezone. Users in different timezones will see different values, but have no clear way to notice why.
8 months ago in Insights - Other 0 Backlog