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Status Backlog
Categories Live dashboard
Created by Guest
Created on Sep 10, 2025

Split count of "waiting" conversations between snoozed and not snoozed

Currently, the Live Dashboard allows to count the snoozed conversations only for non-ticketing inboxes.

For ticketing inboxes, there's no way to distinguish waiting conversations that are snoozed or not.

  • ADMIN RESPONSE
    Sep 10, 2025

    Your idea is now live and open for voting.

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