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Search in .TXT attachment files

70% of the files we receive are in txt file and they are filtered to go to different person/department based on certain words in the txt file
about 2 years ago in Search location 1 Launched

Allow chat composer to expand in size

In one of the previous versions of the app, the composer field would expand dynamically with content. If the typing field were expandable then people could easily see more of their message.
about 2 years ago in Live Chat 0 Launched

Use dynamic objects in message templates

Front users will soon be able to populate their message templates with information from their dynamic objects. Quickly compose messages with important information such as order status, shipment ETA, reservation date, and more without needing to ma...
over 1 year ago in Dynamic objects 1 Launched

Multiple data retention dates

To be able to have Inbox A with data retention of 2 years but inbox B with 1 month.
about 3 years ago in Data retention 0 Launched

Date filter in the Search Builder

Add a date range picker in the "Search Builder"
almost 2 years ago in Filters - Query builder 0 Launched

Search query auto-correct, "did you mean this"

Description: I sometimes have typos in my query which returns 0 results Request: Having a spelling correction system that correct my queries and informs me about it
almost 2 years ago in Matching 0 Launched

Support light variations in search (plurals, accent, declensions) (Stemming)

No description provided
almost 2 years ago in Matching 0 Launched

Refining AI draft

It would be useful to be able to prompt a revision of the generated draft. For example to make it shorter, change tone, leave out something, add something.
over 1 year ago in AI / AI compose 0 Launched

Allow creation of empty teammate groups

Allowing admins to create empty teammate groups so they can better plan and organize groups. Sometimes teams will want to create groups before adding teammates and currently this is not possible as you cannot create an empty group.
about 1 year ago in Teammate Groups 0 Launched

Automatically generate AI summaries upon receiving email

I love the AI summary feature in front. My only criticism is that I wish it would automatically summarize incoming emails. This would allow me to quickly browse through the summaries without needing to click generate and wait for the generation to...
about 1 year ago in AI 1 Launched