Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 1366 of 1366

first time sender allow not allow

Inboxes get so full. A lot of time its marketers. a first time sender filter is a way to keep inbxoes more clean.
11 days ago in Triage - get to inbox 0 0 Backlog

Custom HTTP authorization headers for servers

We’re trying to create Dynamic Objects in Front using information from Okta and to use their API, the HTTP Authorization header needs a custom prefix (SSWS) https://developer.okta.com/docs/reference/api/users/#get-user-with-login. Can we please ge...
about 1 month ago in Developer Platform 0 Backlog

Conversation custom fields in Analytics

Ability to filter in analytics by conversation custom field (similarly to tags)

Knowledge Base Analytics

Must be able to review and improve content and see how cards are being used.
4 months ago in Knowledge Base 0 Already available

Allow companies to set & enforce email signatures company wide and restrict the editing of email signatures.

Companies want to standardize their email signatures from a branding perspective. We want all users to have the same font and color scheme and to use only the company approved phone numbers [by team] and to have the proper email and website links.
10 months ago in Admin Experience / Signature management 0 Planned

Support Viewing Microsoft 365 Group Calendars

Currently, Microsoft 365 group calendars (i.e. those connected to Teams), don't show up in Front. I'd like to be able to see these calendars in Front, otherwise our users have to go back to Outlook to view those calendars.
6 months ago in Cal Collaboration / Calendar View 3 Backlog

Language support: French

Ability to use Front in French
about 2 years ago in All platforms 1 Backlog

Ability to Hide Team Members from Other Teams

Our Company run's multiple business out of Front. We need the option to either separate or hide the team mates who are not part of the other groups. Where Only the users who have access to the Shared workspaces, are able to see other members of th...
2 months ago in Workspaces 0 Backlog

Customize timeframe of automatic chat widget refresh

Currently there is a hardcoded 6-hour refresh window for the chat widget (as long as 30-min have elapsed since a message has been received from the chart visitor). However we have chat visitors who return more frequently than 6 hours so we'd like ...
4 months ago in Live Chat 0 Planned

Keyboard shortcut: Tab to cc field

Would like to be able to move from the "To" field to the "cc" field with the tab key as opposed to having to switch over to mouse, click "cc" in order to open up the field, then click into cc field and type name. The more I can navigate through me...
3 months ago in Composer 2 Backlog