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Status Backlog
Categories Core API
Created by Guest
Created on Apr 23, 2024

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Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit PRD-I-2212 API method to permanently delete conversations.

Delete message API Endpoint Merged

Today, we can delete messages manually from the interface.

Customers needs to be able to hide/delete automated replies by API, such as:

  • Replies sent by the API (Reply to conversation endpoint)

  • OOO auto replies


Such replies are pretty dense in the thread. Also, SMTP channels have a limit of 500 messages. Deleting the messages will help to avoid hitting that limit.