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Jump to "most recent unread" when scrolling through conversation

The jumper is based on most recent or most recent unreplied not “most recent unread”
9 months ago in Core Product Experience 0 Backlog

Restrict individual channels

Ability to restrict end-users from adding individual channels
9 months ago in Admin Experience 0 Backlog

Show what Front Chat visitors are typing before they've sent their message

No description provided
about 3 years ago in Live Chat 1 Backlog

Make it easy to reset default style in composer

No description provided
5 months ago in Compose - write efficiently with quality 0 Backlog

SEO support for knowledge base

Please comment what sorts of search engine optimization support you are interested in when voting.
about 1 year ago in Knowledge Base 0 Backlog

Hubspot / Salesforce CRM Sync to update lists

Ability to have contact/accounts lists updated just like custom fields from the CRM Syncs (Salesforce, Hubspot etc)
about 1 year ago in Contacts / Existing integrations 0 Backlog

TikTok channel integration

No description provided
over 3 years ago in New integration requests 3 Backlog

Forward conversation using a message template in rules

The "Forward conversation" action cannot use message template. It would be very helpful to support it.
almost 4 years ago in "Create new conversation" actions 0 Backlog

Right click menu with more actions

Include ability to right-click and copy an attachment to paste it somewhere else. Include ability to right-click and copy or drag and drop the email address that is in the "To" or "CC" or "BCC" line into the body of the email. Allow to right-click...
about 3 years ago in Desktop 0 Backlog

[tone] New 'Neutral' or 'Casual' Tone for AI compose

Opinionated feedback so it might not be worth much, but I'd like a 4th tone option that'd be best described as 'casual' or 'neutral'. I find our current options (professional, friendly and empathetic) to sometimes be 'too much' in the way they phr...
5 months ago in AI / AI compose 0 Backlog