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Ability to select multiple messages under Conversations list on Contact sidebar

Allow the selection of multiple messages under Conversations in the Contacts sidebar. Render the same options as when selecting multiple messages in search results. In particular, allow merging those selected messages.
about 1 year ago in Contacts 0 Backlog

Ability to share Excel file with Front email

No description provided
over 4 years ago in Desktop 0 Backlog

Front Instagram Contact to Pipedrive

Instagram contacts are identified by there handle @user. In Front this is okay as a unique identifier on the Contact, however when a customer is syncing contacts with Pipedrive and using the Pipedrive plugin to create and lookup contacts from Inst...
about 1 year ago in Contacts P4 Plugins / Existing integrations 0 Backlog

Add "View in Front" button to header or hyperlink subject line

For Front email notifications, it'd be great if the 'View in Front' button existed in the header somewhere. When a thread gets too long, you have to click 'View entire email' in Gmail to display that button. Even if something like the subject line...
about 2 years ago in Notifications 0 Backlog

CSAT: track number of survey sent

No description provided
about 3 years ago in CSAT 0 Backlog

Leverage information from external database in chatbot flow

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...
about 2 years ago in Chatbots 0 Backlog

Jira on-prem integration

Similar to our Jira cloud integration, enable on-prem instances of Jira to be connected to Front.
about 2 years ago in New integration requests 0 Backlog

Make spam menu accessible without opening email

Emails in spam hide external images by default. Sadly, there is no button to block the sender and move the email to spam without first opening it, which loads all of the images per the user's preferences. Adding new buttons to the context menu wou...
about 1 year ago in P2 display - conversation list 0 Backlog

Add variables for scheduling links in signatures

We have a hacky workaround for this using Teammate custom fields, but we'd love to be able to include a user's scheduling link in a signature via a variable (perhaps this also requires a way for a user to specify a default scheduling link?)
about 2 years ago in Scheduling Links / Signatures 0 Backlog

Zoom Chat

Allow zoom chat to be a channel
about 2 years ago in New integration requests 0 Backlog