ADD A NEW IDEA

All ideas

Showing 1682 of 1682

Native voice/calls feature

Front being an all in one platform without having to subscribe to a partner solution for calls
8 months ago in Voice 0 Backlog

Language support: German

Ability to use Front in German
over 1 year ago in Client Platform 2 Backlog

Only show teammates with access to the Workspace as assignment, mention and participant options

Minimize room for error and noise when assigning or mentioning someone. Only teammates with access to the conversation's Workspace should be possible to select.
almost 2 years ago in Workspaces 0 Backlog

Create invite based on conversation recipients/participants

No description provided
over 3 years ago in Cal/scheduling efficiency / Create New Event 0 Backlog

[language] AI Answer and Suggested Replies to support more languages (content and answer)

AI-based features seem to support some languages but it's not guaranteed for many of them. cc https://help.front.com/en/articles/914304#prerequisites It'd be great if features like AI answer for chat, Suggested replies could leverage knowledge bas...
5 months ago in AI / AI answer for chat / AI language / AI suggested replies (auto draft) 0 Backlog

[accuracy] AI tagging accuracy improvements (more training, negative/positive reinforcement, audit ...)

Actions requests from the admin to improve the accuracy Guidance to write good tag description Suggest negative reinforcement for AI tagging (either raising it to the admin or training the AI) Let user flag good examples of conversations that shou...
10 months ago in AI / AI tagging 0 Backlog

Print or PDF entire conversation including comments

Teams that deal with sensitive content that may be subject to audit are looking for a way to take a snapshot of all content (emails/comments) on a conversation so they can store it elsewhere.
almost 2 years ago in Printing 0 Backlog

Sent items in shared inboxes

Ability to see Sent items from Shared inboxes
almost 2 years ago in Core Product Experience 1 Backlog

Notification or indicator for emoji reactions

No description provided
over 3 years ago in Notifications 1 Backlog

Airtable integration

No description provided
over 3 years ago in New integration requests 3 Backlog