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1
VOTE
Unassign conversations when status changes to Out of Office
As I am thinking about this process is there a way that when the team member changes their status from "available" to "out of office" that the emails in their inbox automatically get assigned and distributed to the remaining "available" team members?
0
Backlog
8
VOTE
Provide a search function in a 3rd party system to select input in a macro
When choosing a macro to perform an application request, we want the ability to search for an object in a 3rd party system to maintain inputs against, or log inputs against. Example: a prospect, Shippeo, currently have a Gmail extension that allow...
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Backlog
14
VOTE
Give customer the choice between multiple 3rd party spell checkers
Currently Front supports spell checking using Grammarly. However, some customers would prefer to have the choice the use other spell checkers, like Microsoft spell checker, as there are cases where they can provide better suggestions.
1
Will not do
15
VOTE
Allow users to split non-email conversations
For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...
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Backlog
41
VOTE
9
VOTE
[context] AI compose with a prompt and message template
Situation: Users need to respond quickly to messages, especially when dealing with simple inquiries. While the Suggested Reply feature is useful, it can be difficult to control the exact content or appropriateness of the response, and it doesn’t s...
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Backlog
1
VOTE
1
VOTE
5
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15
VOTE