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Expand Dark Mode to the rest of the UI

Calendar User settings
over 3 years ago in Other (CPX) 0 Backlog

Include To, CC, BCC fields as part of message template

Add recipient fields to message templates so they can be used repeatedly as well.
over 3 years ago in Message templates 1 Backlog

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
over 1 year ago in New integration requests 0 Backlog

Sort conversations list by sender

Ability to sort the conversations list by sender or "from" address. This is something that is able to be done today in Outlook, and can be key to certain users' workflows.
over 1 year ago in P2 display - conversation list 1 Backlog

Knowledge Base: More customization options

Today, knowledge base allows for basic customizations of the website. What are additional customization options that are important to your company? [Please leave comment below] adjust grid layout / density of categories drag & drop article reo...
9 months ago in Knowledge Base 2 Backlog

Search for calendar events

The ability to search the calendar by event name or invitee to find an existing calendar event.
over 3 years ago in Managing/Updating Events 9 Backlog

SLA - Resolution time

SLA rules and analytics based on resolution time (not response time)
7 months ago in Insights / Workflows 0 Backlog

Merge chat conversations

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.
7 months ago in Front Chat / Merge / privacy leaks / threading 0 Backlog

Private comments / notes to self on conversations

Also: notes without a conversation
about 1 year ago in Comments / @ mentions 1 Backlog

Front Chat SDK as NPM package

As a developer, I recently ran into some issues implementing Front Chat with verified identity on my site. It would be super helpful to have a Front Chat NPM package with TypeScript definitions; this may help prevent other developers from trying t...
4 months ago in Dev Relations / Front Chat 0 Backlog