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Workload report: add 'Moved to inbox' metric

No description provided
4 months ago in Metrics 0 Backlog

Support multiple windows in Desktop app

To make admin work easier and allow to quickly jump from rules to a specific conversations for instance.
8 months ago in Admin Experience 0 Backlog

Adding distribution list to calendar invites

When sending a calendar invite, if we have distribution lists for different departments, it would be nice to include them there, as its time consuming adding one by one.
over 1 year ago in Calendar View 0 Backlog

TikTok channel integration

No description provided
almost 4 years ago in New integration requests 4 Backlog

Use teammate groups to share Views

Share a View with a teammate Group, and pin it to their sidebar. This allows teammates to work from a shared backlog of conversations from certain inboxes and/or certain tags. This is quicker than manually selecting a list of teammates, and also m...
almost 4 years ago in Object/resource management / Teammate Groups 0 Backlog

Calendar notifications sent by an email and as a pop up

This would be really helpful if calendar notifications can be sent also as an email. Many times I get pop-up notifications on my computer, but if I am really busy I just click the x and get on with what I was doing. Often time resulting in that ev...
over 1 year ago in Event notifications 0 Backlog

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work
about 2 years ago in Existing integrations 0 Backlog

Pin message to top of a conversation

No description provided
over 1 year ago in Collaborate - work together seamlessly / Core Product Experience 1 Backlog

Allow in-text image to display in calendar

While sending out calendar invites, some of our users would include all information in a poster. When receiving the invite like this, the posters are usually properly displayed. However, in the calendar section, the image can not be loaded, and pe...
over 1 year ago in Calendar View 1 Backlog

New tools to recognize phishing attempts.

Due to an increase in phishing emails lately and a possible influx of more capable attempts with the advancements in AI tech it's important to make sure there are processes in place to catch them before they can cause issues. The idea is a new rul...
about 2 years ago in Rule actions 0 Backlog