When you have an OOO reply on, Front thinks the email that was sent in is read. It would be better to remain unread since it is just an automatic reply.
Define whether a shared channel can be used for outbound messages
In some cases, teammates should never reply to or compose message from a particular shared channel. To ensure this happens, the admin can set the channel settings such that it cannot be used for outbound messages.
Ability to highlight part of a draft and leave a comment for the specific part. My team utilizes the shared email features in Front and they are great, but we regularly collaborate on draft emails to a customer. One feature that we regularly use w...
Option to stop automated responses from updating conversation timestamps
I am looking to request an option to prevent automated responses (such as templates that are sent by a rule after a period of no response) from updating the conversation timestamp so that we can accurately measure how long it has been since a conv...
Share a View with a teammate Group, and pin it to their sidebar. This allows teammates to work from a shared backlog of conversations from certain inboxes and/or certain tags. This is quicker than manually selecting a list of teammates, and also m...
Todo/task with deadline that can be assigned with reminders
This platform is perfect, if it has a todo/task functionality (with calendar view) it would even better and it works with the existing platform very well. Or allow creation of deadlines for messages so we can use create todo lists outselfs by send...