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Dynamic Front Chat welcome messages

Ability to configure different Welcome Messages for Front Chat across your website depending on URL

over 2 years ago in Live Chat 0 Backlog

Scheduling Meeting Polls

Ahead of scheduling the meeting, allow for a link to be sent out to multiple people with multiple time options so that everyone can weigh in and give their preference on a meeting time. From there, the organizer then choose to schedule the meeting...

over 1 year ago in Calendar - other 2 Backlog

1 VOTE

Blocked account filter for admins

Dear Front Community, As an operations tool administrator, I periodically need to identify and remove blocked user accounts from our system. To streamline this process, I am requesting a feature enhancement for our application. Specifically, I ...

3 months ago in Admin Experience 0 Backlog

2 VOTE

Fine Tune Teammate Invite Permissions (restrict to Company Admins)

As a company admin, I would like to delegate a few tasks to the Workspace admins while limiting their ability to add/invite new teammates to Front.

7 months ago in Increase granularity of admin permissions 0 Backlog

4 VOTE

Only notify me when a new chat conversation begins, not for each message

Currently I am notified every time a chat message comes in, which means I get a ton of notifications all the time. I'd prefer to only be notified when a new chat conversation comes in (once I know there's a new chat conversation, I tend to stay on...

about 1 year ago in Live Chat 0 Backlog

5 VOTE

Dynamic image in signatures

Allow admins to design shared signatures where the image is individualised to the teammate. The image may be personal like a headshot or signature, or could be dependent on the team they belong to. This could be achieved through a new "image type"...

over 1 year ago in Custom fields / Signatures 0 Backlog

5 VOTE

Associate tags to a specific inbox via API

Hello, One of our Business Cases at White Bird is to isolate tags between inboxes of a same Team. Right now, our only way of ensuring this system works and there's no permeability between tags and inboxes is to manually assign each tag to the corr...

over 1 year ago in Core API 0 Backlog

6 VOTE

Turn off contacts auto-suggest

Being able to turn off auto-suggest in composer for all Front users

over 1 year ago in Search sorting 0 Backlog

5 VOTE

Native co-browsing in Front Chat

It would be helpful to have the ability to natively directly screen-share and video conference in Front Chat without our customers having to leave the chat widget and/or download an external application.

over 1 year ago in Live Chat 0 Backlog

13 VOTE

ActiveCampaign integration

Support for syncing contacts and campaigns.

over 3 years ago in New integration requests 0 Backlog

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