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Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
about 2 years ago in New integration requests 0 Backlog

[core] AI tagging rule to support more triggers (e.g move, new inbound conversations)

Ideally, we'd want every conversation in our shared inboxes to get tagged so they can be triaged to the appropriate inbox. The AI tagging rule doesn't support moves Trigger on New Inbound Conversations Only: The AI tagging rule doesn't seem to sup...
9 months ago in AI / AI tagging 1 Backlog

Subject line always visible in composer and individual message view

This will make updating subject lines easier.
about 2 years ago in Core Product Experience 3 Backlog

Integration with 3CX - telephony system

3CX is a popular telephony solution, particularly in EMEA
about 1 year ago in Developer Platform 0 Backlog

Ability to log email to multiple Salesforce contacts at same time

The Front Salesforce plugin is great for logging emails to SFDC on an ad-hoc basis! However, if you have multiple SFDC contacts on an email, you have to log the email to each of their SFDC profiles individually. It would be an amazing time-saver i...
about 1 year ago in Developer Platform / Plugins 0 Backlog

The ability to pin an email at the top of an inbox

The ability to pin an email at the top of an inbox, similar to how you can "pin" an @mention comment. We have an employee working around this and snoozing an important email for a couple of minutes, so it appears at the top of his inbox. This can ...
about 2 years ago in Core Product Experience 5 Backlog

CSAT survey look and feel customization

All requests for new customization options in the CSAT survey (fonts, font color, etc.)
12 months ago in CSAT - Customisation - Survey 0 Backlog

Add native task management / to-do's function

Please consider adding a native To-do function based on David Allen's Getting Things Done workflow. The integrations in Front do not allow for prioritizing today, and we resort to going to Asana or ToDoist directly, which is not convenient.
about 2 years ago in Core Product Experience 2 Backlog

Ability to propose a new time & accept/decline proposed times for a calendar event

No description provided
almost 4 years ago in Managing/Updating Events 0 Backlog

Default channel per inbox

Currently, each teammate can configure their default channel, and this will apply to every inbox. However, teammates may need the default channel to change depending on which inbox the conversation belongs to or is currently being viewed. We can s...
almost 3 years ago in Default channel management 6 Backlog