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Access Contact's Account via Plugin SDK

As a developer, I'm building a plugin application with the Plugin SDK. It would be helpful to access the Account record for the Contact(s) included in a conversation directly in the payload provided by the plugin SDK, rather than being required to...
over 1 year ago in SDK 0 Backlog

Age order of emails customised

It would be good to have emails ordered oldest to newest in the inbox, but then newest to oldest in the archived section, for example. At the moment, you need to choose either oldest to newest or newest to oldest for ALL areas of the individual in...
over 1 year ago in Navigate - find your work 0 Backlog

Multiple Time Durations for Scheduling Links

It would be awesome if scheduling links contained multiple time durations. For example if someone wanted to book time with me, they could choose the option between 15 minutes or 30 minutes based on one scheduling link.
over 1 year ago in Scheduling Links 0 Backlog

Hide my auto-responder messages from conversation threads

No description provided
almost 4 years ago in P3 display 1 Backlog

[tone] Custom tone for "AI Answers"

Similar to PRD-I-5182 we want to have the ability to customize the tone and structure used in AI answers, compose and suggested replies
12 months ago in AI / AI answer for chat / AI suggested replies (auto draft) 0 Backlog

Keyboard shortcut: backspace for archiving a conversation

No description provided
almost 2 years ago in Keyboard shortcuts / Triage - get to inbox 0 1 Backlog

Ability to add tags to both contacts and accounts (like conversation tags)

It would be helpful to be able to add tags across contacts and accounts, similarly to how we can tag conversations. This would be especially helpful if we could create dynamic contact lists based on these tags or other custom fields.
almost 2 years ago in Accounts Manager / Contacts 0 Backlog

Ability to create account lists dynamically

I'd like to be able to create lists of accounts (especially dynamic lists based on values from custom fields, etc.)
almost 2 years ago in Contacts 0 Backlog

Display the most recent sender's name first in the conversation list preview

Currently Front does not display the most recent sender's name and it is often the cause of a person being addressed incorrectly. Provide a setting to change the name that is displayed in the inbox to the person who most recently sent the email.
almost 2 years ago in P2 display - conversation list 1 Backlog

Internal Email Quick Response/Suggested Response

no longer a need to say “Thank you” or acknowledge e-mails internally. Give a “Thumbs-up”, a “heart” or other emojis on an e-mail by clicking the below button. Or Front suggest a response to choose from. It is similar to Teams
over 1 year ago in Compose - write efficiently with quality 0 Backlog