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Notion integration

No description provided
almost 4 years ago in New integration requests 1 Backlog

Auto-capitalize first letter in a sentence

No description provided
about 4 years ago in Composer 0 Backlog

[language] AI Answer and Suggested Replies to support more languages (content and answer)

AI-based features seem to support some languages but it's not guaranteed for many of them. cc https://help.front.com/en/articles/914304#prerequisites It'd be great if features like AI answer for chat, Suggested replies could leverage knowledge bas...
6 months ago in AI / AI answer for chat / AI language / AI suggested replies (auto draft) 0 Backlog

AirBnB native channel

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)
over 1 year ago in New integration requests 0 Backlog

Scope inbox availability of tags when importing channels

When an Outlook/gmail inbox is setup as a channel to a Front inbox, and the option to create tags based on Outlook folders/Gmail labels is enabled, the tags show up for all inboxes by default. However, for some customers, this is not the desired b...
almost 2 years ago in Object/resource management 0 Backlog

Autocorrect spelling when composing emails

No description provided
about 4 years ago in Composer 3 Backlog

[accuracy] AI tagging accuracy improvements (more training, negative/positive reinforcement, audit ...)

Actions requests from the admin to improve the accuracy Guidance to write good tag description Suggest negative reinforcement for AI tagging (either raising it to the admin or training the AI) Let user flag good examples of conversations that shou...
12 months ago in AI / AI tagging 0 Backlog

Knowledge base article export

Ability to export knowledge base articles
over 1 year ago in Knowledge Base 2 Already available

Export Busiest Times heat map of volumes (as csv)

No description provided
almost 2 years ago in Analytics - Widgets - Heatmap 0 Backlog

Language support: German

Ability to use Front in German
almost 2 years ago in Client Platform 2 Backlog