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Ability to assign a discussion when composing it

Ability to assign a discussion while composing one, instead of having to do it after sending it.
almost 2 years ago in Internal discussions 0 Backlog

New metric: first reply handle time

In Analytics, measure handle time for first reply only
about 2 years ago in Analytics - Times 0 Backlog

Auto-capitalize first letter in a sentence

No description provided
over 4 years ago in Composer 0 Backlog

[language] AI Answer and Suggested Replies to support more languages (content and answer)

AI-based features seem to support some languages but it's not guaranteed for many of them. cc https://help.front.com/en/articles/914304#prerequisites It'd be great if features like AI answer for chat, Suggested replies could leverage knowledge bas...
8 months ago in AI / AI answer for chat / AI language / AI suggested replies (auto draft) 0 Backlog

AirBnB native channel

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)
over 1 year ago in New integration requests 0 Backlog

Export Busiest Times heat map of volumes (as csv)

No description provided
almost 2 years ago in Analytics - Widgets - Heatmap 0 Backlog

Only show teammates with access to the Workspace as assignment, mention and participant options

Minimize room for error and noise when assigning or mentioning someone. Only teammates with access to the conversation's Workspace should be possible to select.
about 2 years ago in Workspaces 0 Backlog

Sent items in shared inboxes

Ability to see Sent items from Shared inboxes
about 2 years ago in Core Product Experience 1 Backlog

Unread counters for shared inboxes

No description provided
about 2 years ago in Core Product Experience 0 Backlog

Airtable integration

No description provided
almost 4 years ago in New integration requests 4 Backlog