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Rearrange attachments in an email draft

When attaching multiple files to an email draft, it might be helpful to be able to rearrange the files in an order which makes sense. For example, you might upload 10 files that are a mix of excel files, PDF files, and jpg files. With this feature...
7 months ago in Attachments 0 Backlog

Chatbot step counter

The chat bot currently allows me (as of this post) 400 steps, which includes the very first step. As I build my chatbot out, it would be great if the ChatBot editor would tell me how many steps/bubbles i have left to add. That would help me determ...
7 months ago in Chatbots 0 Backlog

Provide access to Zoom meeting settings in Front

As a Zoom meeting user, I need to be able to set audio and camera defaults and assign cohosts when I create a meeting in order to efficiently create a meeting. Currently, I have to create the meeting in Front and then go into the Zoom app to adjus...
7 months ago in Schedule - manage your calendar 0 Backlog

Keyboard shortcuts: Change Canned Response Shortcut command+shift+5 to something that isn't the same shortcut for a screen record on Mac.

Your current canned response shortcut is command+shift+5. This is the same exact shortcut as a screen record on Mac computers. I have disabled the screen record shortcut on my Mac for this reason. We often need to screen record for tech purposes.
7 months ago in Keyboard shortcuts 0 Backlog

toggle to hide/show message reminder in inbox

i often use the snooze function. it would be nice to be able to quickly filter and see only new message and hide reminder. i know i can them by the red dot and blue dot, but this way i could just do a quick work on new email then get back with the...
7 months ago in Triage - get to inbox 0 0 Backlog

Add Affinity as a plug-in

No description provided
7 months ago in New integration requests 0 Backlog

Require the user to send a message before there is a push message from the chat widget launcher icon

Currently, when the user opens our website application, the chat widget appears on the screen with a red notification like there is a new message (even if they never clicked the chat widget). I think this is because we automatically send the intro...
7 months ago in Live Chat 0 Backlog

Extend the notifications period for events

Currently, you can only go up to 4 weeks and 28 days. Can that be extended to 6-12 weeks and 30 days since most months have 30 days? It would be very useful!
7 months ago in Event notifications 0 Backlog

P4 Integration multi-view

We have started to work on P4 multi-view, and released it to few customers, but looks like it's on hold since Henri has left.
7 months ago in Partner Integrations 0 Backlog

Enhanced P1 side bar editing

Admins that manage a large amount of workspaces are struggeling to (pin inboxes/ pin teammtes/pin tags) in their navigation pane since they have to scroll all the way down again when clicking on the (edit sidebar) icon
7 months ago in P1 navigation - left pane 0 Backlog