ADD A NEW IDEA

My votes: Admin Experience

Showing 181 of 2068

Global Variable

I think it will be useful to have a place to add global variables with a predeterminate value that you can use later in the templates and the link of image in that way when a change is made to any of the link for example you only do the change in ...
7 months ago in Custom fields 0 Backlog

Disable 'Track sent emails' setting for all channels

Our "seen" tracker tell users when an email has been read by the recipient. It can be disabled for a given channel if it is regarded as too intrusive, however, this is not scalable if an admin wants to ensure it is disabled across all channels. We...
over 4 years ago in Admins can lock teammate-level settings / Compliance & security 0 Backlog

Default preferences for company or team

I’d like the ability to set the default preferences for my company. This is similar to https://front.ideas.aha.io/ideas/PRD-I-4901 but I’d like to set a default value that the user can choose to customise if they wish. My specific use case is that...
7 months ago in Admins can control more teammate settings / Keyboard shortcuts 0 Backlog

Allow contact data clean-up to be activated independently of auto-trash feature

Our current data retention policy feature allows conversations to be automatically hard-deleted after a period of time, and then associated contact data is cleaned up when all related conversation data has been deleted. This improvement would allo...
about 2 years ago in Data retention 0 Backlog

Ability to archive / undelete message templates

This is truly useful for very large companies.
almost 4 years ago in Object/resource management 2 Backlog

Allow company branding to replace loading screens and placeholders

Front has jokes and graphics on loading pages and empty panes. It would be really nice to be able to disable or rebrand the messages and images for the company.
over 1 year ago in Admin Experience 0 Backlog

Auto Provisioning of Office 365 Channels

I am not sure the technical feasibility of doing something like this, but I would like to be able to auto-provision new users' Office 365 channels. Currently we have an SCIM bridge to Entra which adds the team member, but the user then has to manu...
7 months ago in Admin Experience 0 Backlog

Google Worskspace Teammate Template Support

Ability for Google Workspace IdP to use Front's teammate templates in managing provisioning of users
7 months ago in Admin Experience 0 Backlog

Streamline management of teammate custom fields in table

Show and edit custom fields directly in teammates table without having to navigate into each user.
7 months ago in Custom fields 0 Backlog

Frontline users can see rule logic with view-only access

This will help with transparency as to how/why messages are getting assigned to them or not. This could be managed with a view-only permission for custom roles.
over 2 years ago in Permissions / Rule management 1 Backlog