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Shopify integration: sync Shopify data to Front

Bring Shopify data (orders, customers and products) so we can use it (not just a visual in a side window). For example, creating rules and tags based off Shopify tags would be amazing. We use tags in Shopify extensively and would love our conversa...

over 1 year ago in Existing integrations / Workflows 2 Backlog

2 VOTE

Bulk Update Inbox Name

Give users the ability to bulk import and update inbox names

7 months ago in Bulk updates 0 Backlog

5 VOTE

Customizing Chat Widget Launcher Icon

Would love to be able to customize the chat widget launcher icon that appears on our webpage for chat. For example, would be great to be able to replace this with a company icon.

over 1 year ago in Live Chat 0 Backlog

5 VOTE

Search in .TXT attachment files

70% of the files we receive are in txt file and they are filtered to go to different person/department based on certain words in the txt file

over 1 year ago in Search location 1 Backlog

4 VOTE

Move conversations between inboxes delegated to me

If a teammate has delegated their inboxes to me, I should be able to move their conversations between their individual inboxes. This can help personal assistants organize conversations into different individual inboxes.

about 1 year ago in Delegated inboxes 0 Backlog

12 VOTE

Enable notifications for discussions

Enable pop up notifications for discussions (Not just conversations with emails and comments)

over 3 years ago in Notifications 1 Backlog

2 VOTE

Allow creation of empty teammate groups

Allowing admins to create empty teammate groups so they can better plan and organize groups. Sometimes teams will want to create groups before adding teammates and currently this is not possible as you cannot create an empty group.

8 months ago in Teammate Groups 0 Backlog

2 VOTE

Dynamic Objects: "Only identify text patterns in messages" Option

Include option to:"Only identify text patterns in messages" Reduces spam in comments when users do not need the context every time the ID is mentioned.

8 months ago in Dynamic objects 0 Backlog

3 VOTE

Increase the character limit for Front Chat

The limit is set to 2000 characters currently, it would be nice if this could be increased to avoid needing to send multiple messages or direct the customer to another form of communication i.e. email when dealing with a more complex inquiry.

11 months ago in Live Chat 0 Backlog

2 VOTE

List Picker Message Support for Whatsapp

List Picker Message Support for Whatsapp. Currently we do not support and they do not get imported as a result.

8 months ago in WhatsApp 0 Backlog

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