ADD A NEW IDEA

All ideas

Showing 1570

Option to embed/iframe content from other applications into Knowledge Base

We currently use the embedment/iframe function to display 3rd party platforms like g-sheets, miro boards, and sheets. It would be important for us to have this functionality in the Front Knowledge Base as well
7 months ago in Knowledge Base 1 Backlog

Customized send later time selection

Need the ability to create customized send later time options, beyond the presets available in Setting > Personal > Preferences > Send Later.
7 months ago in Compose - write efficiently with quality 3 Backlog

Google directory sync

Sync external contacts from Google Contacts into Front
over 3 years ago in Developer Platform 0 Backlog

Ability to add and remove inbox delegations for other teammates

Front's inbox delegation feature allows you to give another user temporary access to your inbox (to view and take some actions, but not respond or comment by impersonating you). It means that if a customer writes into that individual inbox, it won...
about 3 years ago in Admins can control more teammate settings 1 Backlog

Add native task management / to-do's function

Please consider adding a native To-do function based on David Allen's Getting Things Done workflow. The integrations in Front do not allow for prioritizing today, and we resort to going to Asana or ToDoist directly, which is not convenient.
over 1 year ago in Core Product Experience 1 Backlog

Message templates for comments

Be able to create message templates for comments the way you can for emails today.
about 3 years ago in Comments / @ mentions 4 Backlog

Full offline mode

Ability to use the Front app while being offline - all major functionality
over 3 years ago in Desktop 9 Backlog

Rules action - Merge contacts

Rule action to merge the contact to an existing one (for channels that are not emails, using a different handle like chat).
7 months ago in Workflows 0 Backlog

[core] AI tagging to support a default "other" tag

"Other" tag: It would be nice that if the AI tagging couldn't find a matching tag, that it would automatically apply an "Other" category tag. That allows up to review and account for new categories or potentially a need to re-train the AI tags. Po...
about 2 months ago in AI / AI tagging 0 Backlog

[test] AI suggested replies testing playground

Requests: I want to test how suggested replies would answer specific inquiries. I would like to access my KB content Today: I can't do that except if I send myself a fake email or if I create a testing inbox.
about 2 months ago in AI / AI suggested replies (auto draft) 0 Backlog