ADD A NEW IDEA

Contacts

Showing 77

Front Instagram Contact to Pipedrive

Instagram contacts are identified by there handle @user. In Front this is okay as a unique identifier on the Contact, however when a customer is syncing contacts with Pipedrive and using the Pipedrive plugin to create and lookup contacts from Inst...
2 months ago in Contacts P4 Plugins / Existing integrations 0 Backlog

Ability to update external ID on an Account

External ID can be set when you create an account but afterwards there is no way to update it, this would be incredibly helpful if we could update the external id.
6 months ago in Accounts Manager / Core API 1 Backlog

Chatbot Contact Fields

It would be great if the phone number contact field on the chatbot could be formatted so it isn't in US style formatting. For example, when typing in a UK mobile number (e.g. 07712312312) the bot does not allow you to submit or move forward becaus...
8 months ago in Chatbots / Contacts 0 Backlog

Allow users to opt-in to contacts auto-complete in the composer

The auto-complete feature is convenient but causes some problems for our team. I'm recommending that we allow users to toggle Auto-Complete on or off. Especially after syncing contacts with CRM, there are far too many email address recommendations...
9 months ago in Contacts / Other (Contacts) 0 Backlog

Contact Lists to display which rules use them

Having contact lists display a list of rules that they're included in would be very helpful for keeping track of which contacts will be affected by different rules.
9 months ago in Contacts Manager 0 Backlog

Salesforce CRM Sync - Ability to pause sync

Conversation with 1Password: https://front.frontapp.com/open/cnv_g26u81v?key=y8gnIViExQSIiBqOCwVNbfGv71w3skhQ
10 months ago in Existing integrations / Other (Contacts) 0 Backlog

Salesforce CRM Sync - Custom sync schedule

Customer: "We want to run the syncs post office hours and not during work hours. The reason is that the Front syncs might impact the performance of Salesforce during the day and as Salesforce is our source of truth for a number of other tools, it ...
10 months ago in Existing integrations / Other (Contacts) 0 Backlog

Increase the frequency of auto-sync for SF contacts

Currently, the contact sync only happens automatically every 24 hours - it would be nice to make it possible to have this run automatically at a more frequent cadence, even down to ~30 seconds. This would allow more real time interaction with cust...
11 months ago in Contacts 0 Backlog

Export contact notes

It would be great to be able to export and import contact notes as part of the contact functionality.
12 months ago in Other (Contacts) 0 Backlog

Limit User Ability to Delete Shared Contacts/Lists

There is risk allowing all users to delete/edit lists that they have access to but did not create. We believe having the ability to limit users ability to change/delete lists they did not create would mitigate the risk to a larger user group where...
about 1 year ago in Contacts Manager 0 Backlog