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Play and send audio messages directly within the chat interface

When our customers send audio messages, they are received as downloadable files, rather than allowing us the option to play them directly within the chat interface, as is standard in WhatsApp. Also, the file opens in a new tab rather than staying ...
about 1 month ago in Live Chat / WhatsApp 0 Backlog

Badge Counter: Allow Selecting Multiple Inboxes

I want the badge on my desktop and mobile app to display total number of open conversations, rather than either shared or personal.
3 months ago in Counters 0 Backlog

List Picker Message Support for Whatsapp

List Picker Message Support for Whatsapp. Currently we do not support and they do not get imported as a result.
3 months ago in WhatsApp 0 Backlog

Support Snooze activities in Intercom

When snoozing a conversation in an Intercom channel in Front, this is synced to Intercom as "Archived" which is not intended. Request is to support Snooze activities fully in both systems. https://developers.intercom.com/docs/references/rest-api/a...
7 months ago in Intercom 0 Backlog

Tag individual messages within an SMS thread

Add a tag to an individual message within an SMS thread
about 2 months ago in SMS 0 Backlog

Prevent auto-hyperlinking

No description provided
over 2 years ago in Parser 0 Backlog

Support for 2048-bit keys for DKIM configuration

DomainKeys Identified Mail (DKIM) is a cryptographic technology that uses a public key and a private key to verify that the sender of the email is responsible for the corresponding domain. DKIM is a way for valid email senders to prove themselves ...
10 months ago in Systems 0 Backlog

msg file support

No description provided
about 3 years ago in Email channels 4 Backlog

Display all channel settings, even those set during channel set up

Some feedback around channel settings. Some channels - e.g. Slack in this case - have settings that are configured when setting up the channel and after that they are never available to the admin. e.g. "Author name", "Message threading", "Slack ch...
8 months ago in Channel management / Twilio 0 Backlog

Trash/delete in Gmail don't sync with Front

Having to delete emails in both is a painful. I dont see a benefit in it not sychronising.
6 months ago in Email channels 1 Backlog