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Status Backlog
Categories Intercom
Created by Guest
Created on Oct 15, 2023

Support Snooze activities in Intercom

When snoozing a conversation in an Intercom channel in Front, this is synced to Intercom as "Archived" which is not intended. Request is to support Snooze activities fully in both systems.

https://developers.intercom.com/docs/references/rest-api/api.intercom.io/Conversations/conversation/

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